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See coverage, cost and timing clearly before you complete an order or request a repair.
A quick overview of our service areas and how shipping and delivery are handled in each one.
Rules are shown to the customer simply, while the calculation details are managed internally.
Every order must include a governorate, city, area and a backup phone number.
Shipping does not start before compatibility, stock and payment method are confirmed.
Cash on delivery is available depending on the governorate and the courier.
Repair requests can use a pickup and delivery route different from product sales.
Any undefined area is flagged to staff as a case needing manual pricing.
Sharm El Sheikh, South Sinai and all of Egypt, by the governorates, cities and areas that are enabled. Current coverage is shown on the shipping page; if your area isn't listed, message us on WhatsApp and we'll confirm.
The fee depends on your area and is shown exactly on the checkout page after you choose it — before you confirm the order.
Yes — orders above a set amount ship free. The threshold is shown on the shipping page and applied automatically at checkout.
Yes, cash on delivery is available alongside prepayment — the options for your area are shown when you order.
Yes — when you book a repair, choose pickup from your location; the fee depends on your area, and the same network returns the device to you after the repair.
No — return and exchange shipping is completely free; we pay the courier and nothing is deducted from your refund.